Handling Forgotten PINs

If you forgot your PIN, don't fret! You can always wipe your KeepKey and restore it from seed, then set a new pin.

On Startup

  1. Click "Forgot your pin".

    Forgot your pin
  2. Next, wipe your device.

    Wipe your device

After Wiping Your Device

After wiping your device, you can proceed to device recovery.

Note: If for any reason this feature is not working in KeepKey Desktop, you can also use our legacy updater app.